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What Receptionists Do
Receptionists perform various administrative tasks, including answering telephones and giving information to the public and customers.
Receptionists typically do the following:
Although receptionists work in almost every industry, many are concentrated in healthcare and social assistance, including physicians' offices, hospitals, and nursing homes. Most work in a comfortable office setting. About 30 percent work part time.
Industries that employed the most receptionists in 2010 were as follows:
How to Become a Receptionist
Most receptionists need a high school diploma and good communication skills.
The median hourly wage of receptionists was $12.14 in May 2010.
Employment of receptionists is projected to grow 24 percent from 2010 to 2020, faster than the average for all occupations. Many job opportunities will arise from the need to replace workers who leave the occupation. Those with related work experience and good computer skills should have the best job opportunities.
Source: Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2012-13 Edition
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